I’ve been going to Gurgaon guest house from many times and stayed at many other guest houses, some all-inclusive, some not. My family and I enjoy the smaller hotels which for us always seem more personable and this is where the Sun Place excels. The staff genuinely seems to care about your comfort and your experience at the guest house and is constantly asking you if there is more they can do for you. We ordered room service and when it was brought to the room, the staff member wanted to ensure we had received everything we had requested and asked if there was anything else he could get us. We didn’t but, he would have gotten it for us if we did. One day, the mini bar had not been refreshed by the time we returned back to the room and although I called the wrong number, the front desk was happy to help out, redirected the call and an attendant was the room within minutes asking if we wanted more of one item or another. The care taken by the employees at the morning buffet to ensure the everything still looked appetizing and beautiful, even hours into breakfast was appreciated. They were proud of how it looked. Happy employees, happy guests, I believe is a result of great leadership. The General Manager of the property was visible mingling with his staff and his guests, having a conversation here and there. His staff appears respectful of him but most important, seemed happy to see him, which says a lot. As others have said, the room is beautiful, the guest house is great, here but most of this entire place has a great atmosphere because of the way it is managed. My family and I loved it and will be back.